Fast Five: Vacation Coach Perspectives

Fast Five: Vacation Coach Perspectives

Insider tips from pros who know.

Vacation Coaches LogoTRAVEL AGENTS DON’T just book flights and hotel rooms. These experts have years of experience, a wealth of knowledge and a fierce passion for every aspect of traveling. They’ve spent time in the destinations they represent, and they cultivate long-term relationships to ensure they can provide the best insider tips and advice, from resorts and room categories to off-property adventures and hidden gems. Travel agents really are Vacation Coaches—they’re dedicated to crafting unforgettable, one-of-a-kind vacations, and they love every minute of it. We’d like to introduce a few of our favorite Vacation Coaches, who share their perspectives on all things travel.


Riviera Maya, specifically El Dorado Casitas Royale…There are so many activities in the region, you can have a new experience each time you visit. — Michael Schellhase, travel professional for 31 years; St. Louis, MO

Colorado….Because I love the mountains more than anything, and I enjoy the snow and the skiing and the smell! — Hannah Cote, travel professional for 4 years; Plano, TX

Anywhere with an all-inclusive plan is the way to go! I love having a totally stress-free vacation with nothing to worry about but whether I’m going to lie by the beach or the pool. — Rachel Gray, travel professional for 4 years; Plano, TX


Zip lining…I may be more than 60 years old, but I would do this over and over again! What a rush. — Linda Schreiber, travel professional for 29 years; Arlington Heights, IL 

A Segway tour of anywhere…It’s like adult recess. If I’m on a Segway, I have a smile on my face. — Catherine Banks, travel professional for 26 years; Plano, TX

A Pacific Whale Foundation snorkel tour on Maui…We were able to see a humpback whale, snorkel in deep water over lava tubes and swim with the giant green sea turtles. — RG

Chichen Itzá…It’s one of the new wonders of the world. — Leigh-Ann Galpin, travel professional for 4 years; Austin, TX


My iPhone 6…I like to stay in touch, and post pictures on Facebook of all the great experiences in which I am privileged to participate. — MS

Laundry bag…I always bring a bag in which to bring dirty laundry home. — HC

Camera…So I can relive the experience over and over again. — LS


The 5 Love Languages by Gary D. Chapman…I’m still trying to get it right! — MS

Harry Potter…I re-read the entire series every year, so you’ll usually find me reading one of those. — RG

The Hunger Games…I like something that makes me think. — HC

I don’t read on the beach…I want to take in the destination … the sights, the smells and the awe of it all! — LS


▶Our slogan says it best: “We know what we sell because we have been there.” And we really mean it. — LS

▶Our experience, personal knowledge and contacts are priceless. Together with our in-destination contacts, we make sure our clients have experiences beyond what they would have had if they’d just booked online. — MS

▶Relationships. When you’ve worked with clients for years and really know them, what they like and want, that leads to magical vacations. — CB

▶All the time saved! We already know the destinations and resorts, so when a client comes to us and says, “I want X, Y and Z,” we deliver their vacations on a silver platter. — HC